Terms of Service

1. Acceptance of Terms

By accessing and using the Avenues Clinic - Medical Investments Limited website and services, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.

2. Medical Services

Our website provides general information about our healthcare services and facilities. The information on this website does not constitute medical advice. Always consult a qualified healthcare professional for medical concerns. In case of a medical emergency, please call our emergency line or visit our facility immediately.

3. Online Bookings & Payments

• Online bookings are subject to availability and confirmation by our scheduling team.
• Payments made through our website are processed securely via Paynow. We do not store your payment card details.
• All fees quoted are in United States Dollars (USD) unless otherwise stated.
• Refunds, where applicable, are processed in accordance with our refund policy and may take up to 14 business days.

4. Patient Responsibilities

• Provide accurate and complete personal and medical information.
• Inform us of any changes to your contact or insurance details.
• Arrive on time for scheduled appointments. Late arrivals may need to be rescheduled.
• Settle outstanding balances in accordance with agreed payment terms.
• Comply with visiting hours and hospital regulations during your stay.

5. Intellectual Property

All content on this website, including text, images, logos, graphics, and design, is the property of Avenues Clinic - Medical Investments Limited and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without our prior written consent.

6. Limitation of Liability

While we strive to ensure accuracy, Avenues Clinic makes no warranties regarding the completeness or accuracy of information on this website. We shall not be liable for any indirect, incidental, or consequential damages arising from your use of this website. Our liability for medical services is governed by applicable Zimbabwean law.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of any external sites. Accessing third-party links is at your own risk.

8. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the Republic of Zimbabwe. Any disputes arising from these terms shall be subject to the jurisdiction of the courts of Zimbabwe.

9. Contact Us

For any questions regarding these Terms of Service, please contact us: